All posts filed under: Sales Management

Make the most of Sales Development Rep One-On-One Meetings: Modern Performance Expert Roundup

Make the most of Sales Development Rep One-On-One Meetings: Modern Performance Expert Roundup There’s nothing like a one-on-one meeting to provide the best forum for you most important conversations. Whether the topics are praise and development, constructive criticism and conflict management, or mentoring and bonding, making face time with each individual that works for you builds their trust, skills, and dedication to your organization. One-on-one meetings show that Sales Reps are valued as individuals and are often the setting where people are at their most honest and responsive.  But, with limited time for every meeting in a busy workweek, how can you really utilize one-on-one meetings to both you and your employee’s benefit? Modern Performance sat down with managers at top firms to share their methods for effective one-on-ones. Their solutions include everything from agenda items, optimal locations to meet, and communication techniques to keep your staff candid and on-track through one-on-one meetings. What’s the secret to an effective one-on-one, and what’s the agenda and tempo for yours? Dhiraj Singh, Inside Sales and Operations Manager …

Onboarding Sales Development Reps Successfully: Modern Performance Expert Roundup

Onboarding Sales Development Reps Successfully: Modern Performance Expert Roundup Onboarding new hires is a continued investment—the investment of the hiring process, which requires careful planning for success. This is not simply an exercise in bringing employees up to speed—teaching core skills and competencies—but instead a rare opportunity to establish culture, foster ownership, and drive collaboration and team cohesiveness. Modern Performance interviewed top managers at firms like Eventbrite, Datanyze, UpGuard, MemSQL, MuleSoft, and mParticle about how they use the onboarding process to its fullest potential. There is no one secret, no magic bullet, to successful onboarding. Different companies have their own unique circumstances, cultures, and onboarding concerns. Our experts’ answers reflect this, highlighting methodologies ranging from establishing a weekly book club to throwing new hires in to the deep end. However, despite their differences our experts agree that onboarding is a continual and invaluable process, one which we cannot afford to overlook. What’s the secret to effective staff onboarding? Philip Galligan, Global Manager of Sales Development at Eventbrite: “The secret to onboarding is to have a plan. …

How to Hire the Best SDRs: Modern Performance Expert Roundup

How to Hire the Best SDRs: Modern Performance Expert Roundup More than any other single factor, hiring the right candidates determines the success of a company, which is only as strong as the individuals who make up its committees, teams, and offices. But how to separate the wheat from the chaff in sales hiring? From a hunger learn to genuine passion and intelligence: What characteristics are the most indicative of high performing individuals?  Modern Performance asked top managers at top firms like Datanyze, UpGuard, MemSQL, mParticle, and Eventbrite to share their secrets and battle-tested methods of identifying the key characteristics and capabilities of high performers during the hiring process. Our experts’ opinions differ, yet one thing is certain: Lemons or plums, make your choice wisely. For nothing has more sweeping implications for a company’s success than attracting and hiring the right people for the job. What’s the secret to hiring for high performance? What are the most important characteristics that you look for? Daniel Barber, VP of Sales at Datanyze: The core attribute I look for, and I’ve written …

Modern Performance Profile: Philip Galligan, Global Manager of Sales Development at Eventbrite, Discusses Managing Staff by Leveraging Data, Communicating Culture, Setting Goals, and More

Modern Performance Profile: Philip Galligan, Global Manager of Sales Development at Eventbrite, Discusses Managing Staff by Leveraging Data, Communicating Culture, Setting Goals, and More For nearly a decade Philip Galligan (Linkedin) has worked within a constantly evolving sales field. As new technologies and methodologies have been adopted, Galligan’s data-driven approach to solving problems has paid dividends. He began his career as a business development representative, quickly moving up to senior account executive and then to SDR team lead. Results-driven and personable, Galligan now works as the global manager of sales development for Eventbrite. In this interview, Galligan shares hard-earned insights from his career in the industry. On staff management and team building he reveals an individual-centric approach, emphasizing the importance of understanding the needs and motivations of team members. Always with an eye on data, Galligan highlights how data and such an individual approach intersect, explaining how we can use qualitative and objective data together to effectively manage. What’s the secret to hiring for high performance? What are the most important characteristics you look for? …

Chris Pollot, Director of Sales Development at UpGuard, Discusses Coaching Secrets, Recruitment, and More

Chris Pollot, Director of Sales Development at UpGuard, Discusses Coaching Secrets, Recruitment, and More. Leading a sales team can often feel like putting out fires, mitigating disasters, and otherwise being “on call” 24/7. So when Chris Pollot (LinkedIn) began his professional life in sales, but took a career “aside” to pursue actual firefighting and paramedics, it seemed like a natural transition. But knee surgery put a kibosh on his EMT ambitions, and so the current Director of Sales Development at UpGuard found his way back to sales as a recruiter for software startups. But his eyes were soon set on SaaS—and on sales roles like the ones he spent years headhunting for. Once Chris set his sights on software sales there was no turning back. He worked his way up from AE to Head of Sales Development for SaaS startup ClearSlide, building out their SDR team from zero to thriving in just three short years. At Showpad, he was brought on to do the same for their SDR organization, first internationally and then in North America—in …

Brooke Lengsfelder, Director of Sales Development at mParticle Discusses Management, Hiring, Team Cohesion and More.

Brooke Lengsfelder, Director of Sales Development at mParticle Discusses Management, Hiring, Team Cohesion and More.    Brooke Lengsfelder (LinkedIn) began her career at TalentBin as an SDR and then as an Account Executive, where she focused both on direct selling and sales enablement and management. From there, Lengsfelder moved on to a startup selling into recruiting agencies, HIRABL where she handled selling, growing, training and managing the sales team, and sales ops. Since then, she has continued to develop her focus on building and growing sales development processes, first at Quid, Inc. and now in the mobile space with mParticle, as their Director of Sales Development. Lengsfelder spoke with us about selecting and onboarding SDRs, and about the delicate balancing act of developing junior candidates into a cohesive and effective team, while concurrently preparing them to move ahead. What’s a secret for hiring for high-performance?  What are the most important characteristics that you look for? I tend to look for four characteristics: competitiveness, eagerness to make money, attention to detail and organization–I bucket those together–and …

Modern Performance Profile: Daniel Barber, VP Sales of Datanyze

Daniel Barber, VP of Sales at Datanyze, Discusses Identifying Passion, The Importance of Writing Ability, The Power of Book Clubs, and More Daniel Barber’s (LinkedIn, Twitter) wanderlust has served him well on the way to becoming a leader in sales management. Having lived and worked in Australia, the U.S., the Netherlands, Germany and Japan, Barber was exposed to a variety of cultures and their unique take on management practices. He has taken much of what he learned and put it into practice as Vice President of Sales at Datanyze, a leading provider of online customer prospecting intelligence for marketing and sales, here in the U.S. In our discussion, he touches on what’s he learned, including elements of a Japanese philosophy on people management, known as kaizen. Barber explains how continuous improvement is at the heart of team management and individual development, and he points out how it relates to product feedback loops and the ‘build, measure, learn’ approach to product development and sales. What’s the secret to hiring for high performance? What are the most important characteristics …

Modern Performance Profile: Annelies Husmann, Director of Sales at Mode Analytics

Modern Performance Profile: Annelies Husmann, Director of Sales at Mode Analytics, Discusses Hiring, Communication, Delegation and More It was her idealism that initially led Annelies Husmann (LinkedIn) to sales. As someone who always considered herself an environmentalist, she had landed a dream job at Opower, a customer engagement platform for utilities. Laying out the benefits of smarter energy consumption was a natural fit for her. But before long, she found that she had fallen in love with selling itself. Since those early days, Annelies has also become attached to startup culture, moving from Opower to Yammer and then to AdRoll, where she was exposed to management and mentoring. She immediately took to the challenge of helping others develop and grow their careers. In her current role, as director of sales at Mode Analytics, she was able to build out a sales and account management program from the ground up. In a wide-ranging interview, we touch on topics including how she uses her Personal Work Time (PWT), winning like you’ve been there before, and why she …