All posts tagged: Team Meetings

Modern Performance Profile: Whitney Hillyer, Vice President of Customer Success at BounceX on team building, professional development, and more.

Whitney Hillyer (LinkedIn, Twitter), the Vice President of Customer Success at BounceX, began her tech career as an Interactive Project Manager with Home Depot, before moving on to Scanbuy, where she served as Director of Account Management and Client Services. Then Hillyer moved to Bitly, where in four years she rose from Senior Customer Success Manager to Vice President of Sales & Customer Success. Following her time with Bitly, Hillyer was Vice President of Client Success for Collective[i], before coming to BounceX. In this interview, Hillyer reveals her deeply methodical approach to various aspects of customer success and corporate management. She discusses how motivation and goal attainment can be pulled into alignment with professional development. She tells us how to measure morale, happiness, and the strength of client relationships—but also about the limits of those measurements, and how the value of, “You just know it when you see it,” persists amid the myriad metrics of a data-driven industry. What’s the secret to hiring for high performance? What are the important characteristics that you look for? …

Metrics of Success in Sales Development Rep Team Meetings: Modern Performance Expert Roundup

Metrics of Success in Sales Development Rep Team Meetings: Modern Performance Expert Roundup Productive conversations or time wasting wheel-spinning? Lively rhetoric or chaotic chatter? Agenda-driven time well spent, or Sales Rep emotional venting sessions? When it comes to team meetings, it can go either way- so learn how to wield this double-edged sword more effectively, with advice from our latest Expert Roundup. The numbers don’t lie, and our Experts outline how to use quantitative performance data and temporal agendas to make sure their group meetings don’t just convey weekly updates, but also elevate the skills and goals of every team member present. Read on for pro tips from our favorite SDR management gurus on how they run effective, focused, and productive team meetings that your Reps will look forward to.  What’s the secret to an effective team meeting? What’s the agenda and tempo for yours? What role do performance metrics play in team meetings for you? Brooke Lengsfelder, Director of Sales Development at mParticle In team meetings, metrics are a great way to pitch and …

Modern Performance Profile: Philip Galligan, Global Manager of Sales Development at Eventbrite, Discusses Managing Staff by Leveraging Data, Communicating Culture, Setting Goals, and More

Modern Performance Profile: Philip Galligan, Global Manager of Sales Development at Eventbrite, Discusses Managing Staff by Leveraging Data, Communicating Culture, Setting Goals, and More For nearly a decade Philip Galligan (Linkedin) has worked within a constantly evolving sales field. As new technologies and methodologies have been adopted, Galligan’s data-driven approach to solving problems has paid dividends. He began his career as a business development representative, quickly moving up to senior account executive and then to SDR team lead. Results-driven and personable, Galligan now works as the global manager of sales development for Eventbrite. In this interview, Galligan shares hard-earned insights from his career in the industry. On staff management and team building he reveals an individual-centric approach, emphasizing the importance of understanding the needs and motivations of team members. Always with an eye on data, Galligan highlights how data and such an individual approach intersect, explaining how we can use qualitative and objective data together to effectively manage. What’s the secret to hiring for high performance? What are the most important characteristics you look for? …

Modern Performance Profile: Daniel Barber, VP Sales of Datanyze

Daniel Barber, VP of Sales at Datanyze, Discusses Identifying Passion, The Importance of Writing Ability, The Power of Book Clubs, and More Daniel Barber’s (LinkedIn, Twitter) wanderlust has served him well on the way to becoming a leader in sales management. Having lived and worked in Australia, the U.S., the Netherlands, Germany and Japan, Barber was exposed to a variety of cultures and their unique take on management practices. He has taken much of what he learned and put it into practice as Vice President of Sales at Datanyze, a leading provider of online customer prospecting intelligence for marketing and sales, here in the U.S. In our discussion, he touches on what’s he learned, including elements of a Japanese philosophy on people management, known as kaizen. Barber explains how continuous improvement is at the heart of team management and individual development, and he points out how it relates to product feedback loops and the ‘build, measure, learn’ approach to product development and sales. What’s the secret to hiring for high performance? What are the most important characteristics …